This means any information which relates to a living individual who can be identified either directly or indirectly by reference to an identifier such as their name, email address and other personal details. For example, we may collect from you:
- Your full name
- Your job title (if applicable)
- Your email address
- Your contact telephone numbers
We do not knowingly process data of children under 16.
We do not share data with third parties for any purposes unless required by law.
We do not process data outside of the UK except in the normal information processing and communications related to international trade on your behalf.
What we do with the information we gather
We require this information to communicate with you on matters relating to international trade, understand your needs and provide you with a better service and for the following reasons:
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send you emails about our services or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for our research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
You can unsubscribe from email information at any time by clicking on “unsubscribe” at the bottom of our email.
Under the GDPR regulations you have the right to access any personal information we may hold about you. On receipt of a “Data Subject Access Request” we will endeavor to respond to you as soon as possible, but at least within one calendar month. You must provide us with 2 forms of personal identity to ensure that we only disclose to you information which is relevant to you personally.
If you have submitted personal information to us, you may at any time request to view it, have it removed from our database, or changed, by contacting us by e-mail, letter or telephone. We do not retain unnecessary data for any length of time.
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We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
CCTV may be in operation in and around our premises for security reasons.
We reserve the right to revise this policy or any part of it from time to time. Please ensure that you check the policy periodically to ensure that you have the latest version.